Triggers

Triggers are things that a user can do or say that will trigger an 'action' to happen. Learn more about the types of triggers below.

Permanent Button

Triggered with a button that is always available to the user.

Specific Phrases

Triggered when a user says a key phrase.

Beginning of Conversation

Triggered when a user opens the copilot.

Human Handoff

Triggered when a user asks to speak with a human.

Exit Chat

Triggered when a user exits the chat widget.